Delivery Information

Depending on the suitability (order size and location) deliveries will be made by Royal Mail, DHL Interlink Courier or a Wild Thang vetted courier or delivery driver. Delivery shall be made to the delivery address supplied by you at the time of ordering.

Depending on the shipping address and quantity ordered we aim to dispatch goods within 10 working days from receiving order and payment. If shipping within the UK your delivery will arrive the next working day from dispatch, if shipping outside of the UK delivery is usually within 2-5 days.

Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.

We shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence unless agreed in writing. We shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Risk of damage to or loss of the Products shall pass to you at the time of delivery to the specified delivery address.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Delivery costs will be based on the weight of the goods and the shipping address, costs outlined below,

UK, 1kilos £3.95 / 5kilos £8.95 / 10kilos £8.95 / 25kilos £16.95
Within EU, 1kilos £17.50 / 5kilos £40.00 / 10kilos £65.00 / 25kilos £135.00
Outside EU, 1kilos £35.00 / 5kilos £75.00 / 10kilos £125.00 / 25kilos £265.00

The receiver is responsible for paying any duties and taxes that may apply. The courier is unable to deliver parcels until these have been paid.

The Customs authorities in the destination country determine whether any duties and taxes are applicable when the parcel arrives. This is based on the information provided on the parcel label (Waybill) and Customs paperwork, in particular the contents, declared value and weight.

As soon as the goods are delivered and signed for they become your responsibility.

All delivery dates given are only estimates. We are not responsible for any consequential losses you or any third party member may suffer if we do not deliver on time for whatever reason.

We accept no responsibility for goods lost in transit, but will be happy to investigate on your behalf and would remain committed to come to a resolve.